Answered.so vs aichatbot.so Detailed comparison features, price

Answered.so

Answered.so is a versatile customer service platform that integrates GPT-powered chatbot technology with comprehensive knowledge base management. The platform enables businesses to train AI chatbots using existing documentation, websites, and files, providing instant, human-like responses to customer inquiries in over 80 languages.

The platform features a centralized HelpHub widget, seamless live chat integration with major services, and an intelligent search bar for quick access to information. Companies can create and manage knowledge base portals and SEO-optimized blogs, while maintaining secure data encryption and protecting customer information.

aichatbot.so

AIChatbot empowers businesses to build custom AI chatbots trained on their specific data, such as website URLs, PDFs, or sitemaps. This allows the chatbot to provide accurate, context-aware responses to customer inquiries, significantly improving support efficiency. The platform supports training in various formats and offers deployment via embedding on websites or through integrations like API, Slack, and Zapier (some integrations listed as coming soon).

Designed for ease of use, it requires no coding knowledge, enabling swift deployment in under three minutes. Key benefits include 24/7 customer support availability, automated email response drafting, analysis of prospect behavior, and multilingual capabilities covering over 95 languages. The tool adheres to GDPR principles, ensuring data control and security for users.

Pricing

Answered.so Pricing

Freemium

From $24

Answered.so offers Freemium pricing with plans starting from $24 per month .

aichatbot.so Pricing

Free Trial

From $19

aichatbot.so offers Free Trial pricing with plans starting from $19 per month .

Features

Answered.so

GPT Chatbot: Train AI on company documents for instant customer support
HelpHub Widget: Centralized access to knowledge base, FAQs, and support
Live Chat Integration: Seamless connection with major chat service providers
Intelligent Search: Lightning-fast document and article search functionality
Knowledge Base Management: Easy creation and maintenance of support documentation
Multi-language Support: Compatible with 80+ languages
Data Security: Encrypted data protection without GPT model training
Analytics: Detailed user information collection and conversation tracking

aichatbot.so

Custom Training Data: Upload PDF, URL, Sitemap, Notion, CSV, DOC, etc., to train the chatbot.
24/7 Availability: Provides continuous customer support.
Multilingual Support: Responds in over 95 languages.
Automated Email Drafting: Generates email support responses automatically.
Lead Generation: Captures leads through customer interactions.
Behavior Analysis: Offers insights into visitor interactions and geolocation.
No-Code Builder: Create chatbots without coding knowledge.
Embed & Integrate: Embed on websites or integrate via API, Slack, Zapier (some integrations coming soon).
GDPR Compliant: Adheres to data privacy regulations.
Model Choice: Option to use GPT-3.5 Turbo or GPT-4 (on specific plans).

Use Cases

Answered.so Use Cases

Customer support automation
Technical documentation management
Company knowledge base creation
Corporate blog management
Self-service customer assistance
Multi-language customer support
Website search optimization
Customer inquiry routing

aichatbot.so Use Cases

Automating customer service inquiries.
Providing 24/7 online support.
Generating leads from website visitors.
Answering product/service questions on landing pages.
Offering support in multiple languages.
Streamlining email support response drafting.
Analyzing customer behavior on websites.

FAQs

Answered.so FAQs

How many languages does the platform support?

The platform supports over 80 languages, allowing businesses to connect with customers in their native language regardless of the original data language.
Can I integrate the platform with existing chat services?

Yes, Answered.so integrates with major chat services including Crisp, Intercom, Hubspot, Zendesk, and more.
What types of content can I use to train the chatbot?

You can train the chatbot using knowledge base articles, websites, files, and text content, with automatic learning from newly published content.

aichatbot.so FAQs

What sets AIChatbot apart from ChatGPT?

While ChatGPT uses general public information, AIChatbot provides responses based specifically on the data you upload, ensuring accuracy relevant to your business.
What types of data can I use for training AIChatbot?

You can import various file formats like PDF, CSV, DOC, website URLs, sitemaps, and Notion pages. Contact support for other specific content import needs.
Can AIChatbot respond to questions outside my provided data?

By default, it only uses your data. However, this behavior can be modified by adjusting the system prompt.
What version of ChatGPT does AIChatbot use?

By default, bots use the GPT-3.5 Turbo model. You can request to use GPT-4 as an alternative on certain plans.
Can I personalize the chatbot for my brand?

Yes, you can personalize AIChatbot to create a branded experience for customers and customize the logo, background color, or image to align with your brand's visual identity.