1Flow vs FeedbackFlow Detailed comparison features, price

1Flow

1Flow empowers businesses to understand user behavior and sentiment directly within their applications and websites. This is achieved by automatically surveying users during their app usage or website browsing. The platform provides actionable user insights to clarify user needs, identify churn reasons, and ultimately convert more users into loyal customers.

1Flow AI facilitates rapid creation of customized user research surveys. It leverages AI to generate a fully tailored survey based on user-defined goals and domain expertise, significantly speeding up the survey creation process.

FeedbackFlow

FeedbackFlow enables organizations to streamline their feedback management processes by providing tools for effortless survey creation, advanced analytics, and actionable reporting. Users can gather insights from multiple feedback channels, analyze customer sentiment with AI-powered technology, and take immediate action using real-time dashboards and automated alerts.

The platform is highly customizable, allowing businesses to tailor surveys and reports to their brand and operational needs. With robust integration options and scalable solutions, FeedbackFlow supports both small projects and enterprise-level requirements, making it an essential tool for improving customer satisfaction and driving business growth.

Pricing

1Flow Pricing

Free Trial

From $150

1Flow offers Free Trial pricing with plans starting from $150 per month .

FeedbackFlow Pricing

Paid

From $4

FeedbackFlow offers Paid pricing with plans starting from $4 per month .

Features

1Flow

AI-Powered Survey Creation: Create personalized surveys in seconds using AI based on your specific goals.
Customizable Design: Build beautiful in-app flows with color and font customization, as well as variable widget positions and window sizes.
User Segmentation: Target users based on events they have or haven't performed, and user attributes, for relevant feedback.
Real-time Reporting: View real-time feedback and customer sentiments on a pre-made dashboard.
Cross-Platform SDKs: Easily install code libraries into any website, web app, and mobile apps.
Integrations: Connect with popular platforms like Segment, Amplitude, and HubSpot.

FeedbackFlow

Feedback Collection: Easy creation and distribution of surveys to gather customer feedback.
Advanced Sentiment Analysis: Utilizes AI to analyze feedback and extract actionable insights.
Customizable Reporting: Flexible options to tailor reports according to business needs.
Seamless Integration: Syncs with existing workflow and business tools.
Real-Time Dashboards: Provides instant access to feedback data for quick decision-making.
Automated Alerts: Immediate notifications based on customer feedback trends.

Use Cases

1Flow Use Cases

Gathering user feedback on new features.
Understanding reasons for user churn.
Measuring Net Promoter Score (NPS).
Improving user onboarding processes.
Conducting UX research.
Assessing customer satisfaction (CSAT).
Measuring Customer Effort Score (CES).

FeedbackFlow Use Cases

Collecting and analyzing customer satisfaction data for product improvement.
Identifying service or product pain points through advanced sentiment analysis.
Customizing reports for management and stakeholder presentations.
Integrating feedback tools with company websites or apps for live insights.
Automating alerts and actions based on negative or urgent feedback trends.
Streamlining feedback processes across multiple business channels.

FAQs

1Flow FAQs

What counts as an MTU (Monthly Tracked User)?

Any user who opens your app or visits your website in the last 30 days. We only count unique users – so if one user visits your website and uses your apps for many sessions in that month, that user's activity still only counts as 1 MTU. This is equivalent to Monthly Active Users your team may already be tracking.
How many surveys can I launch with 1Flow?

Unlimited! You can have as many ongoing surveys as you’d like, and easily control the user experience with our Global Survey Throttling feature.
How many responses can I collect with 1Flow?

Unlimited! From NPS, CSAT to customer preferences and product feedback, you can collect just about anything and utilize your data to improve your business.
How many team members can I invite to 1Flow?

Unlimited! We want you to invite your whole team, so everyone can stay in the loops of customer feedback.
Do you offer a free trial?

Yes, we offer a 14-day unlimited use free trial - no credit card required.

FeedbackFlow FAQs

What features does FeedbackFlow offer?

FeedbackFlow provides survey creation, advanced sentiment analysis, customizable reporting, seamless integration with existing tools, and automated alerts for actionable insights.
How can I integrate FeedbackFlow into my website?

FeedbackFlow offers integration options allowing you to embed feedback collection tools directly into your website or sync with other platforms.
Can I get a refund?

Refund options are available as part of FeedbackFlow's customer support; please refer to their refund policy or contact support for assistance.
Is there support for custom integrations?

Yes, FeedbackFlow provides custom integration support, especially for users on advanced plans, to ensure smooth workflow alignment.
How does FeedbackFlow ensure data security?

FeedbackFlow implements robust security measures to protect customer data, adhering to industry standards for data privacy and security.