Telnyx Porting Out - Ruby

Installation

gem install telnyx

Setup

require "telnyx"

client = Telnyx::Client.new(
  api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted
)

All examples below assume client is already initialized as shown above.

Error Handling

All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:

begin
  result = client.messages.send_(to: "+13125550001", from: "+13125550002", text: "Hello")
rescue Telnyx::Errors::APIConnectionError
  puts "Network error — check connectivity and retry"
rescue Telnyx::Errors::RateLimitError
  # 429: rate limited — wait and retry with exponential backoff
  sleep(1) # Check Retry-After header for actual delay
rescue Telnyx::Errors::APIStatusError => e
  puts "API error #{e.status}: #{e.message}"
  if e.status == 422
    puts "Validation error — check required fields and formats"
  end
end

Common error codes: 401 invalid API key, 403 insufficient permissions, 404 resource not found, 422 validation error (check field formats), 429 rate limited (retry with exponential backoff).

Important Notes

• Pagination: Use .auto_paging_each for automatic iteration: page.auto_paging_each { |item| puts item.id }.

List portout requests

Returns the portout requests according to filters

GET /portouts

page = client.portouts.list

puts(page)

Returns: already_ported (boolean), authorized_name (string), carrier_name (string), city (string), created_at (string), current_carrier (string), end_user_name (string), foc_date (string), host_messaging (boolean), id (string), inserted_at (string), lsr (array[string]), phone_numbers (array[string]), pon (string), reason (string | null), record_type (string), rejection_code (integer), requested_foc_date (string), service_address (string), spid (string), state (string), status (enum: pending, authorized, ported, rejected, rejected-pending, canceled), support_key (string), updated_at (string), user_id (uuid), vendor (uuid), zip (string)

List all port-out events

Returns a list of all port-out events.

GET /portouts/events

page = client.portouts.events.list

puts(page)

Returns: available_notification_methods (array[string]), created_at (date-time), event_type (enum: portout.status_changed, portout.foc_date_changed, portout.new_comment), id (uuid), payload (object), payload_status (enum: created, completed), portout_id (uuid), record_type (string), updated_at (date-time)

Show a port-out event

Show a specific port-out event.

GET /portouts/events/{id}

event = client.portouts.events.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(event)

Returns: available_notification_methods (array[string]), created_at (date-time), event_type (enum: portout.status_changed, portout.foc_date_changed, portout.new_comment), id (uuid), payload (object), payload_status (enum: created, completed), portout_id (uuid), record_type (string), updated_at (date-time)

Republish a port-out event

Republish a specific port-out event.

POST /portouts/events/{id}/republish

result = client.portouts.events.republish("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(result)

List eligible port-out rejection codes for a specific order

Given a port-out ID, list rejection codes that are eligible for that port-out

GET /portouts/rejections/{portout_id}

response = client.portouts.list_rejection_codes("329d6658-8f93-405d-862f-648776e8afd7")

puts(response)

Returns: code (integer), description (string), reason_required (boolean)

List port-out related reports

List the reports generated about port-out operations.

GET /portouts/reports

page = client.portouts.reports.list

puts(page)

Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_portouts_csv), status (enum: pending, completed), updated_at (date-time)

Create a port-out related report

Generate reports about port-out operations.

POST /portouts/reports

report = client.portouts.reports.create(params: {filters: {}}, report_type: :export_portouts_csv)

puts(report)

Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_portouts_csv), status (enum: pending, completed), updated_at (date-time)

Retrieve a report

Retrieve a specific report generated.

GET /portouts/reports/{id}

report = client.portouts.reports.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(report)

Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_portouts_csv), status (enum: pending, completed), updated_at (date-time)

Get a portout request

Returns the portout request based on the ID provided

GET /portouts/{id}

portout = client.portouts.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(portout)

Returns: already_ported (boolean), authorized_name (string), carrier_name (string), city (string), created_at (string), current_carrier (string), end_user_name (string), foc_date (string), host_messaging (boolean), id (string), inserted_at (string), lsr (array[string]), phone_numbers (array[string]), pon (string), reason (string | null), record_type (string), rejection_code (integer), requested_foc_date (string), service_address (string), spid (string), state (string), status (enum: pending, authorized, ported, rejected, rejected-pending, canceled), support_key (string), updated_at (string), user_id (uuid), vendor (uuid), zip (string)

List all comments for a portout request

Returns a list of comments for a portout request.

GET /portouts/{id}/comments

comments = client.portouts.comments.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(comments)

Returns: body (string), created_at (string), id (string), portout_id (string), record_type (string), user_id (string)

Create a comment on a portout request

Creates a comment on a portout request.

POST /portouts/{id}/comments

Optional: body (string)

comment = client.portouts.comments.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(comment)

Returns: body (string), created_at (string), id (string), portout_id (string), record_type (string), user_id (string)

List supporting documents on a portout request

List every supporting documents for a portout request.

GET /portouts/{id}/supporting_documents

supporting_documents = client.portouts.supporting_documents.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(supporting_documents)

Returns: created_at (string), document_id (uuid), id (uuid), portout_id (uuid), record_type (string), type (enum: loa, invoice), updated_at (string)

Create a list of supporting documents on a portout request

Creates a list of supporting documents on a portout request.

POST /portouts/{id}/supporting_documents

Optional: documents (array[object])

supporting_document = client.portouts.supporting_documents.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(supporting_document)

Returns: created_at (string), document_id (uuid), id (uuid), portout_id (uuid), record_type (string), type (enum: loa, invoice), updated_at (string)

Update Status

Authorize or reject portout request

PATCH /portouts/{id}/{status} — Required: reason

Optional: host_messaging (boolean)

response = client.portouts.update_status(
  :authorized,
  id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  reason: "I do not recognize this transaction"
)

puts(response)

Returns: already_ported (boolean), authorized_name (string), carrier_name (string), city (string), created_at (string), current_carrier (string), end_user_name (string), foc_date (string), host_messaging (boolean), id (string), inserted_at (string), lsr (array[string]), phone_numbers (array[string]), pon (string), reason (string | null), record_type (string), rejection_code (integer), requested_foc_date (string), service_address (string), spid (string), state (string), status (enum: pending, authorized, ported, rejected, rejected-pending, canceled), support_key (string), updated_at (string), user_id (uuid), vendor (uuid), zip (string)