Telnyx Messaging Hosted - Ruby

Installation

gem install telnyx

Setup

require "telnyx"

client = Telnyx::Client.new(
  api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted
)

All examples below assume client is already initialized as shown above.

Error Handling

All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:

begin
  result = client.messages.send_(to: "+13125550001", from: "+13125550002", text: "Hello")
rescue Telnyx::Errors::APIConnectionError
  puts "Network error — check connectivity and retry"
rescue Telnyx::Errors::RateLimitError
  # 429: rate limited — wait and retry with exponential backoff
  sleep(1) # Check Retry-After header for actual delay
rescue Telnyx::Errors::APIStatusError => e
  puts "API error #{e.status}: #{e.message}"
  if e.status == 422
    puts "Validation error — check required fields and formats"
  end
end

Common error codes: 401 invalid API key, 403 insufficient permissions, 404 resource not found, 422 validation error (check field formats), 429 rate limited (retry with exponential backoff).

Important Notes

• Phone numbers must be in E.164 format (e.g., +13125550001). Include the + prefix and country code. No spaces, dashes, or parentheses.
• Pagination: Use .auto_paging_each for automatic iteration: page.auto_paging_each { |item| puts item.id }.

Send an RCS message

POST /messages/rcs — Required: agent_id, to, messaging_profile_id, agent_message

Optional: mms_fallback (object), sms_fallback (object), type (enum: RCS), webhook_url (url)

response = client.messages.rcs.send_(
  agent_id: "Agent007",
  agent_message: {},
  messaging_profile_id: "550e8400-e29b-41d4-a716-446655440000",
  to: "+13125551234"
)

puts(response)

Returns: body (object), direction (string), encoding (string), from (object), id (string), messaging_profile_id (string), organization_id (string), received_at (date-time), record_type (string), to (array[object]), type (string), wait_seconds (float)

Generate RCS deeplink

Generate a deeplink URL that can be used to start an RCS conversation with a specific agent.

GET /messages/rcs/deeplinks/{agent_id}

response = client.messages.rcs.generate_deeplink("agent_id")

puts(response)

Returns: url (string)

List all RCS agents

GET /messaging/rcs/agents

page = client.messaging.rcs.agents.list

puts(page)

Returns: agent_id (string), agent_name (string), created_at (date-time), enabled (boolean), profile_id (uuid), updated_at (date-time), user_id (string), webhook_failover_url (url), webhook_url (url)

Retrieve an RCS agent

GET /messaging/rcs/agents/{id}

rcs_agent_response = client.messaging.rcs.agents.retrieve("550e8400-e29b-41d4-a716-446655440000")

puts(rcs_agent_response)

Returns: agent_id (string), agent_name (string), created_at (date-time), enabled (boolean), profile_id (uuid), updated_at (date-time), user_id (string), webhook_failover_url (url), webhook_url (url)

Modify an RCS agent

PATCH /messaging/rcs/agents/{id}

Optional: profile_id (uuid), webhook_failover_url (url), webhook_url (url)

rcs_agent_response = client.messaging.rcs.agents.update("550e8400-e29b-41d4-a716-446655440000")

puts(rcs_agent_response)

Returns: agent_id (string), agent_name (string), created_at (date-time), enabled (boolean), profile_id (uuid), updated_at (date-time), user_id (string), webhook_failover_url (url), webhook_url (url)

Check RCS capabilities (batch)

POST /messaging/rcs/bulk_capabilities — Required: agent_id, phone_numbers

response = client.messaging.rcs.list_bulk_capabilities(agent_id: "TestAgent", phone_numbers: ["+13125551234"])

puts(response)

Returns: agent_id (string), agent_name (string), features (array[string]), phone_number (string), record_type (enum: rcs.capabilities)

Check RCS capabilities

GET /messaging/rcs/capabilities/{agent_id}/{phone_number}

response = client.messaging.rcs.retrieve_capabilities("phone_number", agent_id: "550e8400-e29b-41d4-a716-446655440000")

puts(response)

Returns: agent_id (string), agent_name (string), features (array[string]), phone_number (string), record_type (enum: rcs.capabilities)

Add RCS test number

Adds a test phone number to an RCS agent for testing purposes.

PUT /messaging/rcs/test_number_invite/{id}/{phone_number}

response = client.messaging.rcs.invite_test_number("phone_number", id: "550e8400-e29b-41d4-a716-446655440000")

puts(response)

Returns: agent_id (string), phone_number (string), record_type (enum: rcs.test_number_invite), status (string)

List messaging hosted number orders

GET /messaging_hosted_number_orders

page = client.messaging_hosted_number_orders.list

puts(page)

Returns: id (uuid), messaging_profile_id (string | null), phone_numbers (array[object]), record_type (string), status (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful)

Create a messaging hosted number order

POST /messaging_hosted_number_orders

Optional: messaging_profile_id (string), phone_numbers (array[string])

messaging_hosted_number_order = client.messaging_hosted_number_orders.create

puts(messaging_hosted_number_order)

Returns: id (uuid), messaging_profile_id (string | null), phone_numbers (array[object]), record_type (string), status (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful)

Check hosted messaging eligibility

POST /messaging_hosted_number_orders/eligibility_numbers_check — Required: phone_numbers

response = client.messaging_hosted_number_orders.check_eligibility(phone_numbers: ["string"])

puts(response)

Returns: phone_numbers (array[object])

Retrieve a messaging hosted number order

GET /messaging_hosted_number_orders/{id}

messaging_hosted_number_order = client.messaging_hosted_number_orders.retrieve("550e8400-e29b-41d4-a716-446655440000")

puts(messaging_hosted_number_order)

Returns: id (uuid), messaging_profile_id (string | null), phone_numbers (array[object]), record_type (string), status (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful)

Delete a messaging hosted number order

Delete a messaging hosted number order and all associated phone numbers.

DELETE /messaging_hosted_number_orders/{id}

messaging_hosted_number_order = client.messaging_hosted_number_orders.delete("550e8400-e29b-41d4-a716-446655440000")

puts(messaging_hosted_number_order)

Returns: id (uuid), messaging_profile_id (string | null), phone_numbers (array[object]), record_type (string), status (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful)

Upload hosted number document

POST /messaging_hosted_number_orders/{id}/actions/file_upload

response = client.messaging_hosted_number_orders.actions.upload_file("550e8400-e29b-41d4-a716-446655440000")

puts(response)

Returns: id (uuid), messaging_profile_id (string | null), phone_numbers (array[object]), record_type (string), status (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful)

Validate hosted number codes

Validate the verification codes sent to the numbers of the hosted order. The verification codes must be created in the verification codes endpoint.

POST /messaging_hosted_number_orders/{id}/validation_codes — Required: verification_codes

response = client.messaging_hosted_number_orders.validate_codes(
  "id",
  verification_codes: [{code: "code", phone_number: "+13125550001"}]
)

puts(response)

Returns: order_id (uuid), phone_numbers (array[object])

Create hosted number verification codes

Create verification codes to validate numbers of the hosted order. The verification codes will be sent to the numbers of the hosted order.

POST /messaging_hosted_number_orders/{id}/verification_codes — Required: phone_numbers, verification_method

response = client.messaging_hosted_number_orders.create_verification_codes(
  "id",
  phone_numbers: ["string"],
  verification_method: :sms
)

puts(response)

Returns: error (string), phone_number (string), type (enum: sms, call), verification_code_id (uuid)

Delete a messaging hosted number

DELETE /messaging_hosted_numbers/{id}

messaging_hosted_number = client.messaging_hosted_numbers.delete("550e8400-e29b-41d4-a716-446655440000")

puts(messaging_hosted_number)

Returns: id (uuid), messaging_profile_id (string | null), phone_numbers (array[object]), record_type (string), status (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful)

List Verification Requests

Get a list of previously-submitted tollfree verification requests

GET /messaging_tollfree/verification/requests

page = client.messaging_tollfree.verification.requests.list(page: 1, page_size: 1)

puts(page)

Returns: records (array[object]), total_records (integer)

Submit Verification Request

Submit a new tollfree verification request

POST /messaging_tollfree/verification/requests — Required: businessName, corporateWebsite, businessAddr1, businessCity, businessState, businessZip, businessContactFirstName, businessContactLastName, businessContactEmail, businessContactPhone, messageVolume, phoneNumbers, useCase, useCaseSummary, productionMessageContent, optInWorkflow, optInWorkflowImageURLs, additionalInformation

Optional: ageGatedContent (boolean), businessAddr2 (string), businessRegistrationCountry (string | null), businessRegistrationNumber (string | null), businessRegistrationType (string | null), campaignVerifyAuthorizationToken (string | null), doingBusinessAs (string | null), entityType (object), helpMessageResponse (string | null), isvReseller (string | null), optInConfirmationResponse (string | null), optInKeywords (string | null), privacyPolicyURL (string | null), termsAndConditionURL (string | null), webhookUrl (string)

verification_request_egress = client.messaging_tollfree.verification.requests.create(
  additional_information: "additionalInformation",
  business_addr1: "600 Congress Avenue",
  business_city: "Austin",
  business_contact_email: "email@example.com",
  business_contact_first_name: "John",
  business_contact_last_name: "Doe",
  business_contact_phone: "+18005550100",
  business_name: "Telnyx LLC",
  business_state: "Texas",
  business_zip: "78701",
  corporate_website: "http://example.com",
  message_volume: :"100,000",
  opt_in_workflow: "User signs into the Telnyx portal, enters a number and is prompted to select whether they want to use 2FA verification for security purposes. If they've opted in a confirmation message is sent out to the handset",
  opt_in_workflow_image_urls: [{url: "https://client.com/sign-up"}, {url: "https://client.com/company/data-privacy"}],
  phone_numbers: [{phoneNumber: "+18773554398"}, {phoneNumber: "+18773554399"}],
  production_message_content: "Your Telnyx OTP is XXXX",
  use_case: :"2FA",
  use_case_summary: "This is a use case where Telnyx sends out 2FA codes to portal users to verify their identity in order to sign into the portal"
)

puts(verification_request_egress)

Returns: additionalInformation (string), ageGatedContent (boolean), businessAddr1 (string), businessAddr2 (string), businessCity (string), businessContactEmail (string), businessContactFirstName (string), businessContactLastName (string), businessContactPhone (string), businessName (string), businessRegistrationCountry (string), businessRegistrationNumber (string), businessRegistrationType (string), businessState (string), businessZip (string), campaignVerifyAuthorizationToken (string | null), corporateWebsite (string), doingBusinessAs (string), entityType (object), helpMessageResponse (string), id (uuid), isvReseller (string), messageVolume (object), optInConfirmationResponse (string), optInKeywords (string), optInWorkflow (string), optInWorkflowImageURLs (array[object]), phoneNumbers (array[object]), privacyPolicyURL (string), productionMessageContent (string), termsAndConditionURL (string), useCase (object), useCaseSummary (string), verificationRequestId (string), verificationStatus (object), webhookUrl (string)

Get Verification Request

Get a single verification request by its ID.

GET /messaging_tollfree/verification/requests/{id}

verification_request_status = client.messaging_tollfree.verification.requests.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(verification_request_status)

Returns: additionalInformation (string), ageGatedContent (boolean), businessAddr1 (string), businessAddr2 (string), businessCity (string), businessContactEmail (string), businessContactFirstName (string), businessContactLastName (string), businessContactPhone (string), businessName (string), businessRegistrationCountry (string), businessRegistrationNumber (string), businessRegistrationType (string), businessState (string), businessZip (string), campaignVerifyAuthorizationToken (string | null), corporateWebsite (string), createdAt (date-time), doingBusinessAs (string), entityType (object), helpMessageResponse (string), id (uuid), isvReseller (string), messageVolume (object), optInConfirmationResponse (string), optInKeywords (string), optInWorkflow (string), optInWorkflowImageURLs (array[object]), phoneNumbers (array[object]), privacyPolicyURL (string), productionMessageContent (string), reason (string), termsAndConditionURL (string), updatedAt (date-time), useCase (object), useCaseSummary (string), verificationStatus (object), webhookUrl (string)

Update Verification Request

Update an existing tollfree verification request. This is particularly useful when there are pending customer actions to be taken.

PATCH /messaging_tollfree/verification/requests/{id} — Required: businessName, corporateWebsite, businessAddr1, businessCity, businessState, businessZip, businessContactFirstName, businessContactLastName, businessContactEmail, businessContactPhone, messageVolume, phoneNumbers, useCase, useCaseSummary, productionMessageContent, optInWorkflow, optInWorkflowImageURLs, additionalInformation

Optional: ageGatedContent (boolean), businessAddr2 (string), businessRegistrationCountry (string | null), businessRegistrationNumber (string | null), businessRegistrationType (string | null), campaignVerifyAuthorizationToken (string | null), doingBusinessAs (string | null), entityType (object), helpMessageResponse (string | null), isvReseller (string | null), optInConfirmationResponse (string | null), optInKeywords (string | null), privacyPolicyURL (string | null), termsAndConditionURL (string | null), webhookUrl (string)

verification_request_egress = client.messaging_tollfree.verification.requests.update(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  additional_information: "additionalInformation",
  business_addr1: "600 Congress Avenue",
  business_city: "Austin",
  business_contact_email: "email@example.com",
  business_contact_first_name: "John",
  business_contact_last_name: "Doe",
  business_contact_phone: "+18005550100",
  business_name: "Telnyx LLC",
  business_state: "Texas",
  business_zip: "78701",
  corporate_website: "http://example.com",
  message_volume: :"100,000",
  opt_in_workflow: "User signs into the Telnyx portal, enters a number and is prompted to select whether they want to use 2FA verification for security purposes. If they've opted in a confirmation message is sent out to the handset",
  opt_in_workflow_image_urls: [{url: "https://client.com/sign-up"}, {url: "https://client.com/company/data-privacy"}],
  phone_numbers: [{phoneNumber: "+18773554398"}, {phoneNumber: "+18773554399"}],
  production_message_content: "Your Telnyx OTP is XXXX",
  use_case: :"2FA",
  use_case_summary: "This is a use case where Telnyx sends out 2FA codes to portal users to verify their identity in order to sign into the portal"
)

puts(verification_request_egress)

Returns: additionalInformation (string), ageGatedContent (boolean), businessAddr1 (string), businessAddr2 (string), businessCity (string), businessContactEmail (string), businessContactFirstName (string), businessContactLastName (string), businessContactPhone (string), businessName (string), businessRegistrationCountry (string), businessRegistrationNumber (string), businessRegistrationType (string), businessState (string), businessZip (string), campaignVerifyAuthorizationToken (string | null), corporateWebsite (string), doingBusinessAs (string), entityType (object), helpMessageResponse (string), id (uuid), isvReseller (string), messageVolume (object), optInConfirmationResponse (string), optInKeywords (string), optInWorkflow (string), optInWorkflowImageURLs (array[object]), phoneNumbers (array[object]), privacyPolicyURL (string), productionMessageContent (string), termsAndConditionURL (string), useCase (object), useCaseSummary (string), verificationRequestId (string), verificationStatus (object), webhookUrl (string)

Delete Verification Request

Delete a verification request

A request may only be deleted when when the request is in the "rejected" state. * HTTP 200: request successfully deleted

• HTTP 400: request exists but can't be deleted (i.e. not rejected)
• HTTP 404: request unknown or already deleted

DELETE /messaging_tollfree/verification/requests/{id}

result = client.messaging_tollfree.verification.requests.delete("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(result)

Get Verification Request Status History

Get the history of status changes for a verification request. Returns a paginated list of historical status changes including the reason for each change and when it occurred.

GET /messaging_tollfree/verification/requests/{id}/status_history

response = client.messaging_tollfree.verification.requests.retrieve_status_history(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  page_number: 1,
  page_size: 1
)

puts(response)

Returns: records (array[object]), total_records (integer)

List messaging URL domains

GET /messaging_url_domains

page = client.messaging_url_domains.list

puts(page)

Returns: id (string), record_type (string), url_domain (string), use_case (string)