Agent skill

maintainx-core-workflow-a

Execute MaintainX primary workflow: Work Order lifecycle management. Use when creating, updating, and managing work orders through their full lifecycle, from creation to completion with all status transitions. Trigger with phrases like "maintainx work order", "create work order", "work order lifecycle", "maintenance task", "manage work orders".

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Install this agent skill to your Project

npx add-skill https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/main/plugins/saas-packs/maintainx-pack/skills/maintainx-core-workflow-a

SKILL.md

MaintainX Core Workflow A: Work Order Lifecycle

Overview

Master the complete work order lifecycle in MaintainX -- from creation through completion. Work orders are the core unit of maintenance operations.

Prerequisites

  • Completed maintainx-install-auth setup
  • MAINTAINX_API_KEY environment variable configured
  • MaintainX account with work order permissions

Status Transition Flow

OPEN ──→ IN_PROGRESS ──→ COMPLETED ──→ CLOSED
  │           │               ↑
  │           ↓               │
  │        ON_HOLD ───────────┘
  │
  └──→ CLOSED (cancelled)

Instructions

Step 1: Create a Work Order

typescript
import { MaintainXClient } from './maintainx/client';

const client = new MaintainXClient();

// Create a corrective work order
const { data: wo } = await client.createWorkOrder({
  title: 'Pump Station #3 - Seal Leak Repair',
  description: 'Detected water leak at the mechanical seal. Needs immediate attention.',
  priority: 'HIGH',
  status: 'OPEN',
  assignees: [{ type: 'USER', id: 4521 }],
  assetId: 8901,
  locationId: 2345,
  dueDate: '2026-03-21T17:00:00Z',
  categories: ['CORRECTIVE'],
});

console.log(`Work order #${wo.id} created`);

Step 2: Update Status Through Lifecycle

typescript
// Technician starts work
await client.updateWorkOrder(wo.id, {
  status: 'IN_PROGRESS',
});

// Put on hold (waiting for parts)
await client.updateWorkOrder(wo.id, {
  status: 'ON_HOLD',
  onHoldReason: 'Waiting for replacement seal kit from supplier',
});

// Resume and complete
await client.updateWorkOrder(wo.id, {
  status: 'IN_PROGRESS',
});

await client.updateWorkOrder(wo.id, {
  status: 'COMPLETED',
  completionNotes: 'Replaced mechanical seal. Tested for 30 min with no leaks.',
});

Step 3: Query Work Orders

typescript
// Fetch open work orders sorted by priority
const { data: openOrders } = await client.getWorkOrders({
  status: 'OPEN',
  limit: 25,
});

for (const order of openOrders.workOrders) {
  console.log(`#${order.id} [${order.priority}] ${order.title}`);
}

// Paginate through all IN_PROGRESS orders
async function getAllInProgress() {
  const allOrders = [];
  let cursor: string | undefined;

  do {
    const { data } = await client.getWorkOrders({
      status: 'IN_PROGRESS',
      limit: 100,
      cursor,
    });
    allOrders.push(...data.workOrders);
    cursor = data.cursor;
  } while (cursor);

  return allOrders;
}

Step 4: Add Comments and Attachments

typescript
// Add a technician note
await client.request('POST', `/workorders/${wo.id}/comments`, {
  body: 'Arrived on site. Isolating pump before disassembly.',
});

// Add a completion photo (URL-based)
await client.request('POST', `/workorders/${wo.id}/files`, {
  url: 'https://storage.example.com/photos/seal-repair-complete.jpg',
  name: 'seal-repair-complete.jpg',
});

Step 5: Assign to Teams

typescript
// Assign to a team instead of individual
const { data: teams } = await client.request('GET', '/teams');
const mechTeam = teams.teams.find((t: any) => t.name === 'Mechanical');

await client.updateWorkOrder(wo.id, {
  assignees: [{ type: 'TEAM', id: mechTeam.id }],
});

Output

  • Work orders created with full metadata (title, description, priority, assignees, asset, location)
  • Status transitions executed through the complete lifecycle
  • Paginated query results for filtering work orders
  • Comments and files attached to work orders

Error Handling

Error Cause Solution
400 Bad Request Missing title field Include at least title in POST body
404 Not Found Invalid asset/location/user ID Verify referenced IDs exist via GET endpoints
403 Forbidden Insufficient permissions Check user role has work order write access
422 Invalid transition Invalid status change (e.g., CLOSED to OPEN) Follow the status transition flow above

Resources

Next Steps

For asset and location management, see maintainx-core-workflow-b.

Examples

Bulk-create preventive maintenance work orders:

typescript
const pmSchedule = [
  { title: 'Weekly HVAC Filter Check', priority: 'LOW', categories: ['PREVENTIVE'] },
  { title: 'Monthly Fire Extinguisher Inspection', priority: 'MEDIUM', categories: ['PREVENTIVE'] },
  { title: 'Quarterly Elevator Safety Audit', priority: 'HIGH', categories: ['PREVENTIVE'] },
];

for (const pm of pmSchedule) {
  const { data } = await client.createWorkOrder(pm);
  console.log(`PM created: #${data.id} - ${data.title}`);
}

Filter work orders by date range:

bash
curl -s "https://api.getmaintainx.com/v1/workorders?createdAtGte=2026-03-01T00:00:00Z&createdAtLte=2026-03-31T23:59:59Z&limit=50" \
  -H "Authorization: Bearer $MAINTAINX_API_KEY" | jq '.workOrders | length'

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