Skills Feature Skill

When to Use

• Questions about packaging custom knowledge
• "How do I give Claude domain expertise?"
• Building agents with specialized knowledge
• RAG vs Skills comparison
• Knowledge management for AI agents

Key Feature: Skills

Skills let you package organizational knowledge as curated, versioned playbooks that Claude can use.

Core Capabilities

1. Curated knowledge: Human-verified, policy-safe content
2. Version control: Track changes, roll back if needed
3. Dynamic attachment: Attach skills based on conversation context
4. Progressive disclosure: Claude loads skill content as needed

Skills vs RAG

Skill Structure

skills/
├── customer_success/
│   ├── SKILL.md          # When to use, guidelines
│   └── references/
│       ├── objections.md # Common objections
│       └── case_studies.md
└── technical/
    ├── SKILL.md
    └── references/
        └── architecture.md

Response Guidelines

1. Explain the value: Verified knowledge, not just retrieval
2. Use RAG analogy: "Like RAG, but with policy and versioning"
3. Show structure: SKILL.md + references pattern
4. Emphasize curation: Human-in-the-loop for quality